GERKINK
Refund & Replace
Let's be completely honest: we don't do buyers remorse. Read our policy carefully.
1. Can I get a refund?
We enforce a strict No Refunds policy on all purchases. Once an order is paid and submitted, Printify automatically prints it. We do not refund money because you changed your mind, picked the wrong size, or decided your personal brand isn't ready for our clothing.
2. What is the replacement policy?
If your item arrived damaged, defective, or we sent you the wrong design/size by mistake, we will gladly issue a Free Replacement.
To initiate a replacement, you must contact us within 14 days of delivery.
3. How do I request a replacement?
Please email us at gerkinkofficial@gmail.com or submit a message on our Contact Page.
In your request, please include:
- Your order number (e.g. #2347)
- A description of the issue
- Clear photo evidence of the damage or defect